ComeOn Casino Terms and Conditions for Canadian Players

Eligibility and Age Requirement

ComeOn Casino is strictly for adults aged 18 and over. You may not register on behalf of another person, and accounts opened by minors are closed with any bonus balance removed. You must also confirm that online gambling is lawful in your place of residence and that you are not accessing the site from a restricted territory. Employees of the operator, their close relatives, and individuals who have previously been self-excluded or permanently closed for rule breaches are not eligible to hold an account.

Your Account and Verification

Each player may hold one account only, registered with accurate personal details that match official identification. Duplicate accounts are merged or closed. Before your first withdrawal — and at any point when we are required to check identity, age, address or source of funds — we may request documents such as a photo ID, a utility bill and proof of the payment method used. Keeping your login credentials private is your responsibility.

• Use your own legal name, date of birth and residential address.
• Update your details if you move or change payment method.
• Never share your password, one-time codes or account access.
• Report suspected unauthorised access to support immediately.

Deposits, Withdrawals and Currency

Deposits must be made from a payment instrument held in your own name. Funds credited to your balance are intended for play on the platform, and we do not act as a bank, exchange or savings service. Withdrawal requests are processed after successful verification and any applicable security review; the time taken to reach you afterwards depends on your chosen payment provider. Where a payment method does not support payouts, we may return funds to an alternative method registered in your name. Specific limits, processing windows and available methods for Canada are shown in the cashier when you are logged in, and those displayed values apply.

Bonuses and Promotional Terms

Every bonus, free spin round and promotion carries its own terms, published alongside the offer. Those terms sit on top of this document and take priority where there is a conflict. Before accepting an offer, check the wagering requirement, the qualifying deposit, game weighting, maximum bet while a bonus is active and the expiry date. Bonuses are optional — you can decline them and play with cash only. Abuse of promotions, including bonus-only play across linked accounts or deliberate low-risk betting patterns, may lead to the removal of bonus funds and related winnings.

Fair Play and Prohibited Conduct

Games run on random number generators supplied by third-party studios, and outcomes cannot be influenced by us or by any player. We prohibit collusion, chip dumping, automated software or bots, exploiting software faults, and the use of stolen payment details. Where a genuine technical error affects a game round or payout, the round may be voided and balances corrected to the position they would have held without the fault. Serious breaches can result in account suspension and reporting to the relevant authorities.

Licence, Liability and Changes

The platform is licensed by Curaçao eGaming under licence number 8048/JAZ. It is not licensed or regulated by any Canadian provincial authority such as the AGCO or iGaming Ontario, so provincial registers, complaint schemes and player protections do not apply here. Gambling involves risk: no outcome, result or return can be guaranteed, and you should never wager money you cannot afford to lose. To the extent permitted by law, our liability is limited to the balance held in your account. We may update these Terms to reflect legal, technical or commercial changes, and the current version is always published on this page. Questions, complaints and document submissions can be sent through live chat or the support address listed on comeon-casino.ca.