Responsible Gambling at ComeOn Casino Canada

Age Verification and Account Protection

Only players aged 18 and over may register or play. We verify age during account checks and close any account found to belong to a minor. If you share a device with family, protect your login, log out after each session, and consider parental control software such as Net Nanny or Qustodio to block gambling content on devices used by children.

Tools You Can Use in Your Account

Control settings are built into the platform and take effect as soon as you confirm them. Reductions apply immediately; increases are subject to a cooling-off period.

Self-Exclusion and Time-Outs

A time-out suits players who simply want a pause. Self-exclusion is stronger: your account is closed for the period you select, you are removed from promotional messaging, and the exclusion cannot be reversed early on request. Any remaining withdrawable balance is returned to you. Request either option through the responsible gambling section of your account or by contacting support. Please note that our exclusion is account-level and does not automatically register you with provincial self-exclusion programmes run by Canadian regulators — you can enrol in those separately through your provincial operator.

Warning Signs Worth Taking Seriously

Gambling can shift from fun to pressure gradually. Consider pausing if you recognise several of the following:

• Playing longer or depositing more than you planned, repeatedly.
• Chasing losses in the hope of winning money back quickly.
• Borrowing money, using credit or selling items to fund play.
• Hiding how much you gamble from family or friends.
• Feeling anxious, irritable or low when you are not playing.
• Missing work, study, sleep or family time because of sessions.

Free Confidential Help in Canada

Support is available across the country at no cost, and you do not need to give your name.

• ConnexOntario — 1-866-531-2600, 24/7 helpline for gambling, mental health and substance use (connexontario.ca).
• Responsible Gambling Council — prevention resources and self-assessment tools (responsiblegambling.org).
• GameSense — practical guidance on odds and healthy play habits (gamesense.com).
• Gamblers Anonymous Canada — peer support meetings, in person and online (gamblersanonymous.org).
• Provincial helplines — available in every province and territory, including 1-800-461-0140 in Alberta and 1-888-795-6111 in British Columbia.

Practical Habits and Your Privacy

Decide your budget before you open a game, treat losses as the cost of entertainment, and never play to solve financial problems or while under the influence of alcohol. Take regular breaks and keep gambling as one hobby among several. Any information you share with us about limits, time-outs or self-exclusion is handled confidentially under our Privacy Policy and used only to protect your account — never for marketing. Contacting our support team about responsible gambling will never affect your ability to withdraw funds you are entitled to.